IP Communications: IP telephony must be managed around the clock to ensure communications continue during and after business hours. We eliminate the cost to hire, train and maintain the Cisco IP telephony environment in-house.
We will monitor the following components to keep your Cisco IPT system healthy:
- Environment
- System Resources
- System Utilization
- Device Registration
- Survivable Remote Site Telephony
- CallManager Services
Email Management: Email can be one of the most demanding components in your IT environment. We can significantly reduce the burden of your email environment by providing monitoring and management services for Microsoft Exchange. Our services include:
- Proactive problem resolution
- User account/mailbox management
- Server application management
- Server event log monitoring
- Event mitigation
- Security patch management
- System upgrades
- System configuration management
Active Directory: It is critical to ensure that the “glue” behind your essential services such as email, calendaring, and single sign-on is correctly managed. Our Active Directory services include:
- Domain Controller Management
- Global Catalog server Management
- Group Policy management
- Schema management
- Object creation and domain functional level management
- Domain Controller replication
- Server operational roles
- User rights and login scripts
